Jennifer Ragland
Vice President, Communications & Transformation, Co-Chair of the Committee
1000
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Participants
130
+
CEOs
40
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Countries
400
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Companies
100
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Speakers
The Consumer Goods Forum Flagship Event
As the CGF’s flagship event, the Global Summit is the exclusive destination for CEOs and C-level executives to navigate the future of the consumer goods industry. This premier, members’ only forum facilitates high-level networking and peer-to-peer exchange, bringing together retail and manufacturing leaders to share strategic perspectives on today’s most pressing challenges.
The Summit features an unparalleled line-up of speakers from our membership but also, government officials, financial, media, and NGO sectors, offering the cross-industry intelligence required to thrive in a complex, consumer-led world. Join our global network of decision-makers to gain actionable insights, explore new strategic concepts, and access the latest progress from our Coalitions of Action and Industry Solutions.
The Adaptive Edge: Leveraging Technology & AI for Business Impact and Sustainability
Disruption isn’t new — but the speed, scale, and intelligence of today’s change are. At the 2026 Consumer Goods Forum (CGF) Global Summit, CEOs will confront a new reality: technology and AI are no longer tools, they are leadership imperatives. They redefine how value is created, how decisions are made, and how growth aligns with sustainability. The leaders who adapt fastest will shape the future — driving performance, resilience, and trust in a world where adaptability is the edge.
Discover our 4 content tracks below.
AI & Tech Applied
AI has moved from experimentation to execution — redefining how businesses think, decide, and deliver. The competitive edge now lies in how effectively leaders can scale it, responsibly, securely, and at speed. From proven use cases to the foundations that enable enterprise-wide adoption, leaders must turn potential into performance. This track explores what it takes to embed AI across the value chain, balance innovation with governance, and build the talent and culture needed to lead in an intelligent, data-driven world.
The Evolving Consumer
The consumer journey is being rewritten — fluid, digital, and deeply influenced by social discovery, creators and AIs. Algorithms now shape awareness as much as advertising does, and loyalty is earned (or lost) in moments, not months. For CEOs, this transformation demands more than adaptation; it requires reinvention. Brands and retailers must rethink how they attract, convert, and retain consumers in a landscape where digital convenience, price transparency, and instant gratification have reset expectations. Those who decode these new behaviors will define the next era of growth.
People & Planet
Long-term business performance depends on the health of people and the planet. This track focuses on how leading companies are embedding sustainability and social impact into core strategy — driving efficiency, innovation, and resilience. From workforce transformation to climate action and resource use, the goal is clear: align business performance with positive outcomes for society and the environment. The leaders who succeed will prove that doing good and doing well are no longer separate agendas, but one path to sustainable growth.
Influencers & Makers
Culture moves faster than business — and those who shape it often define what comes next. In this track, voices from media, entertainment, and creative industries join business leaders to explore how storytelling, influence, and innovation are reshaping consumer engagement and brand relevance. From creators and explorers to entrepreneurs and visionaries, these are the makers driving ideas that move markets. Their insights and energy will inspire Summit participants to think differently — about leadership, creativity, and the power of culture to shape the future of business.
In an era of trade volatility and resource scarcity, securing resilient supply chains is a priority. By convening industry leaders, the CGF Global Summit creates important momentum for advancing and scaling innovative solutions that strengthen supply chain stability across our sector. This is the moment for leaders to take action and being in Vienna means shaping the path forward together.
Max Koeune
President & CEO, McCain Foods and CGF Co-Chair
The Consumer Goods Forum Global Summit is an unparalleled platform where CEOs and C-suite leaders from across our industry can unite, share insights and honest conversations essential for addressing our common challenges and driving sustainable growth for the future.
Dirk Van de Put
Chairman and CEO, Mondelēz International
The Global Summit offers a unique platform to help industry leaders navigate what's next. We look forward to exploring how technology and AI are reshaping the landscape, and to discussing how we can blend a bold vision for the future with practical insights that can be applied today.
Jennifer Ragland
Vice President, Transformation & Communications, The Coca-Cola Company
"A unique opportunity to reconnect with friends and peers from across the industry in the same place at the same time. It leads to discussion on the most pressing topics for our businesses and gives everyone the opportunity to hear and be inspired by our own industry top leaders. A MUST DO event for CPG leaders."
Betty Quigley
Global Chief Commercial Officer, L'Oréal
2025 Highlights
The Global Summit Committee
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Nick Wickremesinghe
Chief Partnership Officer
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Charlie C. Angelakos
Vice President, Global External Affairs and Sustainability
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Tony McElroy
Head of Campaigns: Sustainability, Circularity and Food Waste
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Christine Montenegro McGrath
SVP and Chief Impact & Sustainability Officer
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Jessica Moulton
Senior Partner
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Michael Müller
CEO
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Betty QUIGLEY
Global Chief Commercial Officer at L'Oréal
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Imke Van Gasselt
VP Health and Sustainable Diets at Ahold Delhaize
Our latest news
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See more
From principle to practice: a strategic framework for responsible AI in the FMCG sector
The Consumer Goods Forum’s Data-Driven Value Chain team has released a practical guide for FMCG companies to build a responsible AI framework. It includes: An implementation road-map for small and… -
See moreFrom China to Panama: advancing AI-ready value chains across two regions
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See moreCall for feedback: public consultation is now open for Ethiopian Horticulture Producer Exporters Association (EHPEA)
Register today
Discover all our sessions across the 3 days of The Global Summit.
Invite Only
CEO Breakfast - Insights on Cybersecurity
A candid discussion on how consumer goods companies can strengthen cyber resilience, learn from other sectors, and shape practical approaches to protecting operations, data, and trust.
Invite Only
CEO Breakfast - AI in Action: Unlocking Strategic Advantage Through Artificial Intelligence
Join this exclusive peer-to-peer session on unlocking AI's strategic advantage in today's competitive landscape. Learn proven implementation strategies and share real-world insights on transforming organisations through artificial intelligence.
Invite Only
From Store Network to Speed: Migros Türkiye’s Playbook for the Evolving Quick Commerce Market
A CEO-level discussion on how Migros Türkiye is using its store base, customer reach, and operating model to respond to quick commerce and reinforce its position in Turkey’s grocery market.
Plenary
Official Opening
Plenary
Official Opening
Join the CGF’s Managing Director, Wai-Chan Chan, in conversation with moderator Isabelle Kumar as they outline the key themes and priorities shaping the Global Summit 2026 agenda.
Plenary
Welcome to Vienna with the CGF’s Board Co-Chairs
Plenary
Welcome to Vienna with the CGF’s Board Co-Chairs
In this high-level executive discussion, Isabelle Kumar leads a conversation with Max Koeune, President & CEO of McCain Foods and Ken Murphy, Group CEO of Tesco plc. Together, they will explore how global food leaders are navigating today’s evolving landscape - balancing sustainability, supply chain resilience and shifting consumer expectations - while driving long-term growth and impact across the industry.
Plenary
Official keynote with Dr. Alexander Van der Bellen, Federal President of the Republic of Austria
Plenary
Official keynote with Dr. Alexander Van der Bellen, Federal President of the Republic of Austria
In this official keynote, Dr. Alexander Van der Bellen, Federal President of the Republic of Austria, will offer a high-level perspective on the role of fair trade and multilateralism as instruments for peace, set against the broader economic and societal dynamics shaping the global landscape.
Plenary
The CEO’s AI Playbook: How AS Watson and L’Oréal Lead Transformation in the Age of Generative Intelligence
Plenary
Tech & AI Applied
The CEO’s AI Playbook: How AS Watson and L’Oréal Lead Transformation in the Age of Generative Intelligence
AI is no longer an experiment - it is a leadership mandate. Executives share how generative AI is reshaping strategy, operations, and competitive advantage.
The Evolving Consumer Stage
The Evolving Consumer
The Global Consumer Shift: What’s Next?
Consumers are rewriting the rules of value, loyalty, and trust. What emerging behaviours will define the next decade - and which companies are prepared to lead?
Tech & AI Applied Stage
Tech & AI Applied
The Robotics Revolution: Reshaping Automation Across Retail and Supply Chains
Join leading experts to explore how leading Chinese robotics companies are reshaping automation across retail and supply chains, from smart warehouses to in-store innovation.
People & Planet Stage
People & Planet
The Future of Health
Health systems face unprecedented pressure from a growing and ageing population, evolving health needs and expectations and changes to the environment which are making existing health conditions worse while introducing new threats. What innovations will secure a sustainable and resilient health future?
The Evolving Consumer Stage
The Evolving Consumer
The Need for Speed: Winning in Quick Commerce
Speed has become the new battleground in retail. Industry leaders unpack the realities behind quick commerce - what scales, what fails, and what comes next.
Tech & AI Applied Stage
Tech & AI Applied
More to be announced soon!
People & Planet Stage
People & Planet
Shaping the Future of Health and Nutrition Through AI
Gain insights on how to accelerate tailored nutrition and advance health through harnessing food data, AI and digital innovation.
Networking
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Step into The Sustainable Kitchen at the I-Zone, where business meets culinary creativity. Brian McNamara, Chief Executive Officer of Haleon plc, swaps the boardroom for the kitchen as he puts his cooking skills - and sustainability know-how - to the test in a live cooking demo!
I-Talk
Innosight - When AI Becomes the Consumer’s First Choice: How AI Is Rewriting Discovery, Loyalty, and Growth in Consumer Goods
I-Zone
Tech & AI Applied
Innosight - When AI Becomes the Consumer’s First Choice: How AI Is Rewriting Discovery, Loyalty, and Growth in Consumer Goods
I-Talk
NTT DATA - Agentic Intelligence Use Cases in CPG : The Hype vs The Reality
I-Zone
Tech & AI Applied
NTT DATA - Agentic Intelligence Use Cases in CPG : The Hype vs The Reality
Agentic AI is disrupting many industries. Recent drops in the valuations of enterprise software leaders signal a potential wave of disruption across the technology landscape. Your mission-critical processes depend on these vendors, raising a critical question: will you leverage AI to lead this disruption, or will your business be caught in the fallout? In this session, we will explain how the software industry is bracing for this change, how it may affect your operations, and how you can turn this disruption into a competitive advantage.
The Evolving Consumer Stage
The Evolving Consumer
The AI Playbook at Amazon
Inside one of the world’s most advanced AI ecosystems. Discover how Amazon deploys AI across operations, logistics and customer experience.
Tech & AI Applied Stage
Tech & AI Applied
Dunnhumby - Redefining Brand and Retailer Collaboration for the Agentic Commerce Era
The shift toward agent-led commerce is already reshaping how retailers and CPGs work together, acting as a precursor to a new era of collaboration. While AI is a powerful enabler, its effectiveness depends on two critical factors:
• Quality, multi-source data to generate actionable insights
• Continuous knowledge creation to maintain competitive advantage
Join this Special Session to understand how brands can better position themselves to thrive in this evolving landscape.
• Quality, multi-source data to generate actionable insights
• Continuous knowledge creation to maintain competitive advantage
Join this Special Session to understand how brands can better position themselves to thrive in this evolving landscape.
People & Planet Stage
People & Planet
Deloitte - The Invisible Shelf: Retail and CPG Collaboration in an Agentic World
The three-to-five-year timeline for industry transformation has officially collapsed. Today, the consumer packaged goods and retail sectors are facing a profound "Universal Squeeze." On one side, macroeconomic pressures have fundamentally altered shopper behavior, with nearly two-thirds of consumers bracing for higher grocery prices and rapidly adopting frugal behaviors. On the other side, computational scale has ushered in the era of "Agentic Commerce" - a structural shift where AI shopping assistants actively research, evaluate, and transact on behalf of consumers. The traditional rules of retail and CPG collaboration are breaking down in this new environment. Traditional joint business planning (JBP), psychological pricing, and endcap merchandising were built for human impulse. But AI agents do not fall for flashy packaging; they ruthlessly optimize for strict mathematical value, real-time fulfillment reliability, and highly specific zero-party data parameters. In this session, we will explore the transition from human-centric merchandising to algorithmic orchestration, by dissecting the reality of the "invisible shelf" and introduce a new framework for retail-CPG collaboration. In a first-of-its-kind panel, this conversation will aim to debate the friction and opportunities of this new dynamic.
Plenary
International Economics with Gillian Tett
Plenary
Influencers & Makers
International Economics with Gillian Tett
In a world defined by geopolitical fragmentation and economic volatility, Gillian Tett examines the macro forces shaping markets, investment and business strategy.
Delegate Lunch
Delegate Lunch - Kindly sponsored by Ajinomoto
Invite Only
Tech & AI Applied
Leading During Times of Disruption - kindly co-hosted by Mondelēz International and Ahold Delhaize in partnership with LEAD Network
CEOs are already navigating AI across all facets of the organisation. The question is no longer whether to use AI, its whether organisations are set up to use it well. This session makes the case that the answer is not just a technology question; it’s a human performance question.
The Evolving Consumer Stage
The Evolving Consumer
Lessons Learned from Partnering for Impact
Collaboration is emerging as a powerful catalyst for change. This session explores how partnerships can unlock both business growth and societal impact.
Tech & AI Applied Stage
Tech & AI Applied
Hanshow - The Store Transformation Playbook: Data, Personalization and Growth Engine
Physical stores are no longer just points of sale - they are becoming data-driven growth engines. By combining technologies such as electronic shelf labels, IoT connectivity, and smart carts, retailers can gain real-time visibility, improve operational execution, and create more seamless in-store experiences.
This session will present a practical store transformation playbook for physical retail: how to build the right data foundation, turn automation into operational impact, and use personalization to unlock stronger customer engagement and business growth. Grounded in real deployment experience, the discussion will explore how retailers can translate connected store infrastructure into measurable performance and long-term competitive advantage.
This session will present a practical store transformation playbook for physical retail: how to build the right data foundation, turn automation into operational impact, and use personalization to unlock stronger customer engagement and business growth. Grounded in real deployment experience, the discussion will explore how retailers can translate connected store infrastructure into measurable performance and long-term competitive advantage.
Influencers & Makers Stage
Influencers & Makers
The Board of Tomorrow
Corporate boards face unprecedented complexity - from AI disruption to ESG accountability. How must governance evolve to guide companies through the next decade?
The Evolving Consumer Stage
The Evolving Consumer
Honest Feedback on Retail Media
Retail media has rapidly become a multi-billion-dollar ecosystem. But what is its real value - and how must it evolve to deliver sustainable impact for brands and retailers?
People & Planet Stage
People & Planet
Driving Business Value Through Packaging and Circularity
As sustainability expectations and regulations evolve, businesses must move from ambition to action. This session explores how companies can apply their expertise to develop scalable solutions in packaging design and circularity. The discussion will focus on proactive engagement with changing recycling and waste management systems, alongside opportunities for innovation. Speakers will highlight how effective packaging strategies can improve system performance and environmental outcomes. Join us to examine how these efforts can strengthen long-term business resilience and drive more efficient, circular systems.
AI Agents at Scale: Transforming Consumer Experiences and Enterprise Operations
Tech & AI Applied Stage
Tech & AI Applied
AI Agents at Scale: Transforming Consumer Experiences and Enterprise Operations
As AI evolves from chatbots to intelligent agents, consumer and retail businesses are entering a new era of transformation. AI-first discovery, search, and agentic commerce are reshaping how consumers discover, evaluate, and purchase products, and increasingly influencing the buying journey and redefining customer relationships. Across the enterprise, AI is reshaping marketing, operations, customer service, product development and decision-making. This session explores how companies are scaling AI across both the consumer experience and the enterprise and what separates those capturing real value from those still trying to move beyond experimentation.
Invite Only
Executive Workshop - The Connected Store: Turning Physical Retail into a Growth, Media and Data Platform
Tech & AI Applied
Executive Workshop - The Connected Store: Turning Physical Retail into a Growth, Media and Data Platform
“The Connected Store: Turning Physical Retail into a Growth, Media and Data Platform” will bring together a select group of international retail leaders to discuss how AI, real-time data, IoT and retail media are reshaping the future of physical retail.
The session will combine strategic insights from Bain & Company, concrete transformation examples from Vusion, and an interactive roundtable focused on growth, collaboration opportunities and scalable business impact over the next 3–5 years.
Participation is by invitation only to ensure open peer discussion among senior leaders.
The session will combine strategic insights from Bain & Company, concrete transformation examples from Vusion, and an interactive roundtable focused on growth, collaboration opportunities and scalable business impact over the next 3–5 years.
Participation is by invitation only to ensure open peer discussion among senior leaders.
Networking
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Join Frans Muller, President and CEO of Ahold Delhaize and Ayla Ziz, Chief Commercial & Customer Officer, SVP Sales Europe of Danone, in The Sustainable Kitchen at the I-Zone as they swap the boardroom for the blender. In this interactive session, Frans and Ayla will put their culinary skills - and passion for sustainability - to the test!
I-Talk
HCL Tech - more to be announced soon!
I-Zone
HCL Tech - more to be announced soon!
I-Talk
A&O Shearman - Agentic Commerce: Partnering with AI Companies On Your Terms
I-Zone
Tech & AI Applied
A&O Shearman - Agentic Commerce: Partnering with AI Companies On Your Terms
Industry leaders face a pivotal question to bring agentic commerce into their businesses: build your own AI capabilities or partner with third party providers. There is no one size fits all to this. The best strategy is some combination of the two, marrying best in class third party models with proprietary data. At this embryonic stage of agentic commerce, the real competitive advantage comes not just from innovating quickly but innovating quickly and doing so on your terms. Join us as we explore the value exchanges that partnerships with AI companies can unlock, alongside the key red lines that consumer and retail companies must establish in those deals. We will address how to maintain technological flexibility, protect data and IP, and manage accountability, all within the broader context of technological change, geopolitics, and shifting economic forces.
The Evolving Consumer Stage
The Evolving Consumer
Leading Growth in a Changing Consumer Landscape
In this executive fireside chat, Andrew Clarke, Global President of Mars Snacking, shares perspectives on driving sustainable growth, navigating shifting consumer expectations and leading at scale in a rapidly evolving global marketplace.
Tech & AI Applied Stage
Tech & AI Applied
EY - Reimagining Innovation: The Kraft Heinz and EY Collaboration
Innovation is being reshaped by shifting consumer expectations, faster competitive cycles and the rising role of AI in decision‑making. This session shows how Kraft Heinz and EY redesigned the innovation system – anchored in clearer governance, connected insight‑to‑launch processes and an AI‑enabled orchestration layer – to unlock step‑change performance.
When combined with disciplined prioritization, results show Kraft Heinz can meet evolving consumer needs, drive superiority across both product and packaging and improve speed to market, while supporting the future productivity pipeline.
The transformation accelerated speed to market and increased portfolio value, by proving what becomes possible when innovation is treated as an enterprise capability, not a linear process. The discussion offers a forward‑looking view on how organizations can build resilient, data‑driven innovation models for future growth.
When combined with disciplined prioritization, results show Kraft Heinz can meet evolving consumer needs, drive superiority across both product and packaging and improve speed to market, while supporting the future productivity pipeline.
The transformation accelerated speed to market and increased portfolio value, by proving what becomes possible when innovation is treated as an enterprise capability, not a linear process. The discussion offers a forward‑looking view on how organizations can build resilient, data‑driven innovation models for future growth.
People & Planet Stage
People & Planet
Global Retailers Joining Forces to Drive Systemic Change
Retail leaders from ALDI SOUTH Group and Ahold Delhaize join forces to explore how global collaboration can drive systemic change across health, climate, nature, and livelihoods. This session highlights how the industry is working differently - strengthening partnerships, engaging suppliers across the value chain, and leveraging retailer scale - to accelerate transformation. Together through CGF, retailers are shaping a more focused, dynamic, and resilient food system. The time for collective action is now.
Plenary
Leading Through Geopolitical Turbulence - A CEO Playbook
Plenary
Influencers & Makers
Leading Through Geopolitical Turbulence - A CEO Playbook
Networking
Cocktail & Gala Dinner - kindly sponsored by L’Oréal
Cocktail & Gala Dinner - kindly sponsored by L’Oréal
Invite Only
CEO Breakfast - Behind the Curtain: Building Food Safety into Everyday Leadership
A candid CEO discussion on how Wegmans and Pick n Pay embed food safety into culture, systems, and daily decision-making to protect customers and strengthen trust
Invite Only
CEO Breakfast - Supply Chain Resilience: Leadership Lessons from Grupo Bimbo
Discover how Grupo Bimbo builds resilient supply chains to keep one of the world's most expansive food distribution networks moving. Discover the leadership strategies driving resilience across Latin America - and beyond, and discuss how it can apply to your businesses too.
Invite Only
CEO Breakfast - Health Is the New Shelf: Who Owns the Consumer Relationship?
As health, hygiene, and wellness reshape consumption (from GLP-1 impacts to aging populations), are retailers, brands, or service/big tech ecosystems best positioned to “own” the consumer?
Invite Only
CSO Forum
CSO Forum
Plenary
A Conversation with Petra Schindler-Carter of AWS
Plenary
Tech & AI Applied
A Conversation with Petra Schindler-Carter of AWS
Tech & AI Applied Stage
Tech & AI Applied
PricingOne - Predictive AI to Better Serve the Consumer
The next frontier of customer experience lies in anticipation. Gain insights on how predictive intelligence is enabling companies to understand needs before consumers express them.
People & Planet Stage
People & Planet
KPMG - Fact, Fiction, or Future? How GLP-1 is Rewriting the Global Food System
GLP‑1s are evolving beyond their medical origins to become a catalyst for consumer and industry transformation. This session explores what GLP‑1s are, how they work, and why they are increasingly relevant for the food, beverage, and retail sectors. We examine emerging consumer personas, sector‑level impacts, and intersections with demographics, health systems, food culture, and country‑level economics. The session discusses implications for product portfolios, recipes, agriculture and supply chains, regulation, and the cost of doing business, alongside ethical, trust, and responsibility questions. Drawing on insights from healthcare, pharma, and agrifood professionals, KPMG shares how leaders can manage risk and unlock growth opportunities.
Influencers & Makers Stage
Influencers & Makers
A Conversation with Jon Banner, Executive Vice President and Global Chief Impact Officer, McDonald’s Corporation
A Conversation about Retail in Latam
The Evolving Consumer Stage
The Evolving Consumer
A Conversation about Retail in Latam
Latin America is emerging as one of the most dynamic retail markets. Cencosud explores the region’s unique challenges and growth opportunities.
Advancing Human Rights Due Diligence
People & Planet Stage
People & Planet
Advancing Human Rights Due Diligence
Building on the landmark 2025 session "Human Rights is Everybody’s Business" with The Hon. Theresa May, this session reconvenes industry leaders to address the intensifying challenges of protecting human rights in a world defined by rapid economic and social disruption. Following the 2025 release of the Human Rights Coalition’s (HRC) first HRDD Maturity Report, which showed that 91% of members have established due diligence systems, the focus now shifts to ensuring positive outcomes for people and business.
Beginning with a video message from Volker Türk, the United Nations High Commissioner for Human Rights, John Ross (IGA, Inc.) and Leah Weckert (Coles Group), will discuss why human rights must remain a C-suite priority during periods of rapid adaptation and how to move beyond compliance to establishing a levelled playing field to protect human rights and create measurable impact for workers.
Beginning with a video message from Volker Türk, the United Nations High Commissioner for Human Rights, John Ross (IGA, Inc.) and Leah Weckert (Coles Group), will discuss why human rights must remain a C-suite priority during periods of rapid adaptation and how to move beyond compliance to establishing a levelled playing field to protect human rights and create measurable impact for workers.
IBM - Responsible AI: From Principles to Practice
Tech & AI Applied Stage
Tech & AI Applied
IBM - Responsible AI: From Principles to Practice
As AI adoption accelerates, responsible governance becomes essential. What frameworks ensure innovation remains ethical, transparent, and trustworthy?
The Evolving Consumer Stage
The Evolving Consumer
China in Focus: Executive Insights on Innovation and Consumer Trends
Chinese business leaders share perspectives on innovation, competition and the rapidly evolving global consumer landscape.
Influencers & Makers Stage
Influencers & Makers
If You Can’t See It, You Can’t Solve It: AI Meets Waste with GreyParrot
Data and AI are revealing hidden inefficiencies across value chains. How can these insights help tackle the global waste challenge?
Unlocking Business Value Through Responsible AI for People & Planet
People & Planet Stage
People & Planet
Unlocking Business Value Through Responsible AI for People & Planet
Ambition must now translate into action. In this session, Sharon Bligh, Health and Sustainability Director at The Consumer Goods Forum, moderates a conversation with Scott Price, Group Chief Executive of DFI Retail Group, to explore AI from a retailer’s perspective. Discover how AI in retail operations is driving efficiency, improving customer outcomes, and enabling more sustainable supply chain decisions - demonstrating its growing role as a force for both people and planet.
Networking
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Head to The Sustainable Kitchen in the I-Zone where Ken Murphy, Group CEO of Tesco plc and Max Koeune, President & Chief Executive Officer of McCain Foods, will trade strategy for spatulas. In this engaging, hands-on cooking demo Ken and Max will put their culinary skills - and commitment to sustainability - to the test!
I-Talk
Accenture - How to Win Friends and Influence Algorithms
I-Zone
Tech & AI Applied
Accenture - How to Win Friends and Influence Algorithms
In an AI-shaped future, brands won’t just need to win hearts and minds - they’ll need to win algorithms too. As consumers hand over discovery, decisions, and transactions to autonomous AI agents, brand engagement is reorganizing around ecosystems, APIs, and new sources of value. This shift raises urgent questions: Who will orchestrate agentic ecosystems? Do brands have a right to play - or will relevance be decided by machines? And what becomes of the human touch when bots are doing the shopping? This session explores how hyper-relevancy, human connection, and bot-ready operating models will separate the winners from the invisible.
The Evolving Consumer Stage
The Evolving Consumer
NielsenIQ - The Commerce Revolution: Where East Meets West
Global commerce is being reshaped by two powerful forces: the East (China, India) is rapidly innovating in live, social, and fast commerce, while the West (U.S., Europe) continues to lead in data rich retail and commerce media ecosystems. AI is accelerating their convergence, creating more personalized discovery for consumers and new monetization pathways for brands and retailers. The commerce revolution is here - where East meets West. Are you ready?
Tech & AI Applied Stage
Tech & AI Applied
Microsoft - Agentic AI in Action: How CG Leaders Deliver Measurable Results
As AI becomes a core differentiator, leading consumer goods brands and retailers are moving beyond pilots toward becoming Frontier Firms: companies that are AI‑operated but human‑led, grounded in intelligence and trust. This customer panel outlines how to shift from experimentation to scaled impact by rethinking data, operating models, and organizational design to embed AI across the value chain. Attendees will leave with a practical roadmap for starting (or accelerating) their journeys, based on real insights and lessons from leaders already delivering measurable results.
People & Planet Stage
People & Planet
Newton - Scaling Circular Principles: Building Resilient Supply Chains for Profitable Growth
The future of food goes beyond minimising impact - it’s about designing systems that actively restore nature while building resilient, profitable businesses. Join The Ellen MacArthur Foundation and Newton, to explore the next frontier for the food industry: how combining circular principles with tech and AI unlocks scale and resilience. Through real-world examples, we’ll show how data-driven decision-making is helping food businesses overcome today’s barriers to scale. This session will explore what this shift means for innovation, growth and scalability in shaping the future of food businesses.
Finding solutions to the global food allergy epidemic
Influencers & Makers Stage
Influencers & Makers
Finding solutions to the global food allergy epidemic
Join Nadim Ednan-Laperouse OBE, Founder of Natasha’s Foundation, the food allergy charity, as he shares the powerful story behind the Foundation and ‘Natasha’s Law’, and unveils a landmark new global initiative to stop food allergy before it starts. Find out how retailers, manufacturers, and brand leaders can play their part in this once-in-a-generation opportunity to turn the tide on food allergy which affects 220 million people worldwide and locks them out of the regular food economy with food businesses missing $ billions in revenue.
Delegate Lunch
Delegate Lunch - Kindly sponsored by MSD Animal Health
Delegate Lunch - Kindly sponsored by MSD Animal Health
The Evolving Consumer Stage
The Evolving Consumer
Uber - Built for the Moment: How Uber Is Redefining the Consumer Journey and Quick Commerce Across Delivery, Mobility, and Beyond
Uber’s platform offers a unique lens on customer experience at scale. What lessons can other industries draw from its evolution?
Tech & AI Applied Stage
Tech & AI Applied
Capgemini - Rediscovering the Joy of Marketing: How AI-Powered Marketing Hubs Unlock Growth, Creativity and Speed
What happens when organizations redesign operations around AI instead of layering AI onto broken processes?
In this exclusive session, Unilever and Capgemini share how they transformed Unilever’s global marketing operations through AI-powered hubs and new ways of working. The transformation delivered a lower cost to serve, improved data quality and adoption, and most importantly, released 30% capacity back to marketers by removing operational and transactional work from their day-to-day roles. Grounded in real outcomes and lessons learned, this session offers leaders a practical blueprint for using AI to simplify operations, unlock productivity, and accelerate growth across the enterprise.
In this exclusive session, Unilever and Capgemini share how they transformed Unilever’s global marketing operations through AI-powered hubs and new ways of working. The transformation delivered a lower cost to serve, improved data quality and adoption, and most importantly, released 30% capacity back to marketers by removing operational and transactional work from their day-to-day roles. Grounded in real outcomes and lessons learned, this session offers leaders a practical blueprint for using AI to simplify operations, unlock productivity, and accelerate growth across the enterprise.
People & Planet Stage
People & Planet
Infosys - Applied AI for Product Traceability
Supply chain transparency is becoming a strategic necessity. Gain insights on how AI technologies are enabling unprecedented visibility from source to shelf.
The Next Generation of Influencers & Makers with the CGF’s FLP
Influencers & Makers Stage
Influencers & Makers
The Next Generation of Influencers & Makers with the CGF’s FLP
Emerging leaders share fresh perspectives on innovation, collaboration, and the future of responsible business.
The Evolving Consumer Stage
The Evolving Consumer
SAP - The Adaptive Sustainability Edge
Sustainability is evolving from compliance to competitive advantage. Companies that adapt fastest will define the next era of growth.
Tech & AI Applied Stage
Tech & AI Applied
Featuring NVIDIA, Blue Yonder & Microsoft - more to be announced soon!
People & Planet Stage
People & Planet
PwC - Voice of Consumer Survey: What does the rapidly growing wellness economy mean for your product portfolio?
Based on data from more than 20,000 global consumers, PwC’s annual consumer survey shows how health-conscious consumers are reshaping the future of consumption — and what that could mean for eating occasions, retail shelves, and brand strategies.
Networking
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Discover 'Supply Chain Food Waste' with Anke Ehlers, International Sustainability Officer & Managing Director of ALDI SOUTH Group, in The Sustainable Kitchen at the I-Zone. In this insightful and interactive demo, Anke will spotlight practical solutions to reduce food waste across the value chain - bringing sustainability to life through a hands-on culinary experience.
I-Talk
All Boats Rise with the Tide: Collective Storytelling
I-Zone
People & Planet
All Boats Rise with the Tide: Collective Storytelling
Stories are rarely at their most powerful in isolation: they gain depth, resonance and impact when told in company. In this landmark global report from BBC StoryWorks, we explore the current state of ‘collective storytelling’ - what it is, why it matters, and examine how audiences engage, what motivates them to participate, and how cross-industry, multi-platform narratives can build trust, inspire change and ultimately deliver measurable impact.
Plenary
Guest speaker to be announced soon!
Plenary
Guest speaker to be announced soon!
Networking
Official Reception - Taste of Austria Food & Drink - kindly sponsored by Spar International and Heineken
Official Reception - Taste of Austria Food & Drink - kindly sponsored by Spar International and Heineken
Plenary
Retail Insights: A CEO Perspective with Rami Baitiéh of Morrisons
Plenary
Retail Focus
Retail Insights: A CEO Perspective with Rami Baitiéh of Morrisons
Explore how one of the UK’s leading grocers is navigating disruption, competition, and shifting consumer expectations. Rami Baitiéh shares candid insights on strategy, resilience and what’s next for modern retail.
Plenary
Digitising Retail in China: Lessons from Tencent’s Smart Retail Ecosystem
Plenary
Retail Focus
Digitising Retail in China: Lessons from Tencent’s Smart Retail Ecosystem
Explore how Tencent is enabling retailers across China to accelerate digital transformation through its Smart Retail solutions, integrating data, platforms, and consumer engagement tools. Mr. Hao Xu will share insights on driving sustainable social value while scaling innovation in one of the world’s most dynamic retail markets.
Plenary
Scaling Smart: Growth, Formats and Digital with Salling Group
Plenary
Retail Focus
Scaling Smart: Growth, Formats and Digital with Salling Group
How do you expand across markets while staying locally relevant and digitally competitive? Anders Hagh of Salling Group shares lessons on balancing formats, e-commerce and customer-centric innovation at scale.
Networking
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Plenary
Transforming Travel Retail: Driving Growth Through Experience and Innovation
Plenary
Retail Focus
Transforming Travel Retail: Driving Growth Through Experience and Innovation
Explore how travel retail is evolving into a dynamic channel through digital innovation and hyper-local relevance. Frédéric Chevalier of Lagardère Travel Retail delivers insights into the operational shifts and engagement models currently optimizing the ROI of the "on-the-move" consumer segment.
Plenary
Platform Power in Turkey: AI, Data and the Future of Digital Retail
Plenary
Retail Focus
Platform Power in Turkey: AI, Data and the Future of Digital Retail
Turkey’s fast-evolving digital retail market is being shaped by AI, platform ecosystems and rapid delivery models. Nilhan Onal Gökçetekin, CEO of Hepsiburada, will share how platform-led strategies are leveraging technology, logistics and data to meet rising consumer expectations and redefine digital retail in Turkey. From marketplace dynamics to AI-driven personalization, this session will explore the forces reshaping online retail.
Plenary
Closing Session with the CGF’s Board Co-Chairs
Plenary
Closing Session with the CGF’s Board Co-Chairs
Invite Only
CEO Breakfast - Insights on Cybersecurity
A candid discussion on how consumer goods companies can strengthen cyber resilience, learn from other sectors, and shape practical approaches to protecting operations, data, and trust.
Invite Only
CEO Breakfast - AI in Action: Unlocking Strategic Advantage Through Artificial Intelligence
Join this exclusive peer-to-peer session on unlocking AI's strategic advantage in today's competitive landscape. Learn proven implementation strategies and share real-world insights on transforming organisations through artificial intelligence.
Invite Only
From Store Network to Speed: Migros Türkiye’s Playbook for the Evolving Quick Commerce Market
A CEO-level discussion on how Migros Türkiye is using its store base, customer reach, and operating model to respond to quick commerce and reinforce its position in Turkey’s grocery market.
Plenary
Official Opening
Plenary
Official Opening
Join the CGF’s Managing Director, Wai-Chan Chan, in conversation with moderator Isabelle Kumar as they outline the key themes and priorities shaping the Global Summit 2026 agenda.
Plenary
Welcome to Vienna with the CGF’s Board Co-Chairs
Plenary
Welcome to Vienna with the CGF’s Board Co-Chairs
In this high-level executive discussion, Isabelle Kumar leads a conversation with Max Koeune, President & CEO of McCain Foods and Ken Murphy, Group CEO of Tesco plc. Together, they will explore how global food leaders are navigating today’s evolving landscape - balancing sustainability, supply chain resilience and shifting consumer expectations - while driving long-term growth and impact across the industry.
Plenary
Official keynote with Dr. Alexander Van der Bellen, Federal President of the Republic of Austria
Plenary
Official keynote with Dr. Alexander Van der Bellen, Federal President of the Republic of Austria
In this official keynote, Dr. Alexander Van der Bellen, Federal President of the Republic of Austria, will offer a high-level perspective on the role of fair trade and multilateralism as instruments for peace, set against the broader economic and societal dynamics shaping the global landscape.
Plenary
The CEO’s AI Playbook: How AS Watson and L’Oréal Lead Transformation in the Age of Generative Intelligence
Plenary
Tech & AI Applied
The CEO’s AI Playbook: How AS Watson and L’Oréal Lead Transformation in the Age of Generative Intelligence
AI is no longer an experiment - it is a leadership mandate. Executives share how generative AI is reshaping strategy, operations, and competitive advantage.
The Evolving Consumer Stage
The Evolving Consumer
The Global Consumer Shift: What’s Next?
Consumers are rewriting the rules of value, loyalty, and trust. What emerging behaviours will define the next decade - and which companies are prepared to lead?
Tech & AI Applied Stage
Tech & AI Applied
The Robotics Revolution: Reshaping Automation Across Retail and Supply Chains
Join leading experts to explore how leading Chinese robotics companies are reshaping automation across retail and supply chains, from smart warehouses to in-store innovation.
People & Planet Stage
People & Planet
The Future of Health
Health systems face unprecedented pressure from a growing and ageing population, evolving health needs and expectations and changes to the environment which are making existing health conditions worse while introducing new threats. What innovations will secure a sustainable and resilient health future?
The Evolving Consumer Stage
The Evolving Consumer
The Need for Speed: Winning in Quick Commerce
Speed has become the new battleground in retail. Industry leaders unpack the realities behind quick commerce - what scales, what fails, and what comes next.
Tech & AI Applied Stage
Tech & AI Applied
More to be announced soon!
People & Planet Stage
People & Planet
Shaping the Future of Health and Nutrition Through AI
Gain insights on how to accelerate tailored nutrition and advance health through harnessing food data, AI and digital innovation.
Networking
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Step into The Sustainable Kitchen at the I-Zone, where business meets culinary creativity. Brian McNamara, Chief Executive Officer of Haleon plc, swaps the boardroom for the kitchen as he puts his cooking skills - and sustainability know-how - to the test in a live cooking demo!
I-Talk
Innosight - When AI Becomes the Consumer’s First Choice: How AI Is Rewriting Discovery, Loyalty, and Growth in Consumer Goods
I-Zone
Tech & AI Applied
Innosight - When AI Becomes the Consumer’s First Choice: How AI Is Rewriting Discovery, Loyalty, and Growth in Consumer Goods
I-Talk
NTT DATA - Agentic Intelligence Use Cases in CPG : The Hype vs The Reality
I-Zone
Tech & AI Applied
NTT DATA - Agentic Intelligence Use Cases in CPG : The Hype vs The Reality
Agentic AI is disrupting many industries. Recent drops in the valuations of enterprise software leaders signal a potential wave of disruption across the technology landscape. Your mission-critical processes depend on these vendors, raising a critical question: will you leverage AI to lead this disruption, or will your business be caught in the fallout? In this session, we will explain how the software industry is bracing for this change, how it may affect your operations, and how you can turn this disruption into a competitive advantage.
The Evolving Consumer Stage
The Evolving Consumer
The AI Playbook at Amazon
Inside one of the world’s most advanced AI ecosystems. Discover how Amazon deploys AI across operations, logistics and customer experience.
Tech & AI Applied Stage
Tech & AI Applied
Dunnhumby - Redefining Brand and Retailer Collaboration for the Agentic Commerce Era
The shift toward agent-led commerce is already reshaping how retailers and CPGs work together, acting as a precursor to a new era of collaboration. While AI is a powerful enabler, its effectiveness depends on two critical factors:
• Quality, multi-source data to generate actionable insights
• Continuous knowledge creation to maintain competitive advantage
Join this Special Session to understand how brands can better position themselves to thrive in this evolving landscape.
• Quality, multi-source data to generate actionable insights
• Continuous knowledge creation to maintain competitive advantage
Join this Special Session to understand how brands can better position themselves to thrive in this evolving landscape.
People & Planet Stage
People & Planet
Deloitte - The Invisible Shelf: Retail and CPG Collaboration in an Agentic World
The three-to-five-year timeline for industry transformation has officially collapsed. Today, the consumer packaged goods and retail sectors are facing a profound "Universal Squeeze." On one side, macroeconomic pressures have fundamentally altered shopper behavior, with nearly two-thirds of consumers bracing for higher grocery prices and rapidly adopting frugal behaviors. On the other side, computational scale has ushered in the era of "Agentic Commerce" - a structural shift where AI shopping assistants actively research, evaluate, and transact on behalf of consumers. The traditional rules of retail and CPG collaboration are breaking down in this new environment. Traditional joint business planning (JBP), psychological pricing, and endcap merchandising were built for human impulse. But AI agents do not fall for flashy packaging; they ruthlessly optimize for strict mathematical value, real-time fulfillment reliability, and highly specific zero-party data parameters. In this session, we will explore the transition from human-centric merchandising to algorithmic orchestration, by dissecting the reality of the "invisible shelf" and introduce a new framework for retail-CPG collaboration. In a first-of-its-kind panel, this conversation will aim to debate the friction and opportunities of this new dynamic.
Plenary
International Economics with Gillian Tett
Plenary
Influencers & Makers
International Economics with Gillian Tett
In a world defined by geopolitical fragmentation and economic volatility, Gillian Tett examines the macro forces shaping markets, investment and business strategy.
Delegate Lunch
Delegate Lunch - Kindly sponsored by Ajinomoto
Invite Only
Tech & AI Applied
Leading During Times of Disruption - kindly co-hosted by Mondelēz International and Ahold Delhaize in partnership with LEAD Network
CEOs are already navigating AI across all facets of the organisation. The question is no longer whether to use AI, its whether organisations are set up to use it well. This session makes the case that the answer is not just a technology question; it’s a human performance question.
The Evolving Consumer Stage
The Evolving Consumer
Lessons Learned from Partnering for Impact
Collaboration is emerging as a powerful catalyst for change. This session explores how partnerships can unlock both business growth and societal impact.
Tech & AI Applied Stage
Tech & AI Applied
Hanshow - The Store Transformation Playbook: Data, Personalization and Growth Engine
Physical stores are no longer just points of sale - they are becoming data-driven growth engines. By combining technologies such as electronic shelf labels, IoT connectivity, and smart carts, retailers can gain real-time visibility, improve operational execution, and create more seamless in-store experiences.
This session will present a practical store transformation playbook for physical retail: how to build the right data foundation, turn automation into operational impact, and use personalization to unlock stronger customer engagement and business growth. Grounded in real deployment experience, the discussion will explore how retailers can translate connected store infrastructure into measurable performance and long-term competitive advantage.
This session will present a practical store transformation playbook for physical retail: how to build the right data foundation, turn automation into operational impact, and use personalization to unlock stronger customer engagement and business growth. Grounded in real deployment experience, the discussion will explore how retailers can translate connected store infrastructure into measurable performance and long-term competitive advantage.
Influencers & Makers Stage
Influencers & Makers
The Board of Tomorrow
Corporate boards face unprecedented complexity - from AI disruption to ESG accountability. How must governance evolve to guide companies through the next decade?
The Evolving Consumer Stage
The Evolving Consumer
Honest Feedback on Retail Media
Retail media has rapidly become a multi-billion-dollar ecosystem. But what is its real value - and how must it evolve to deliver sustainable impact for brands and retailers?
People & Planet Stage
People & Planet
Driving Business Value Through Packaging and Circularity
As sustainability expectations and regulations evolve, businesses must move from ambition to action. This session explores how companies can apply their expertise to develop scalable solutions in packaging design and circularity. The discussion will focus on proactive engagement with changing recycling and waste management systems, alongside opportunities for innovation. Speakers will highlight how effective packaging strategies can improve system performance and environmental outcomes. Join us to examine how these efforts can strengthen long-term business resilience and drive more efficient, circular systems.
AI Agents at Scale: Transforming Consumer Experiences and Enterprise Operations
Tech & AI Applied Stage
Tech & AI Applied
AI Agents at Scale: Transforming Consumer Experiences and Enterprise Operations
As AI evolves from chatbots to intelligent agents, consumer and retail businesses are entering a new era of transformation. AI-first discovery, search, and agentic commerce are reshaping how consumers discover, evaluate, and purchase products, and increasingly influencing the buying journey and redefining customer relationships. Across the enterprise, AI is reshaping marketing, operations, customer service, product development and decision-making. This session explores how companies are scaling AI across both the consumer experience and the enterprise and what separates those capturing real value from those still trying to move beyond experimentation.
Invite Only
Executive Workshop - The Connected Store: Turning Physical Retail into a Growth, Media and Data Platform
Tech & AI Applied
Executive Workshop - The Connected Store: Turning Physical Retail into a Growth, Media and Data Platform
“The Connected Store: Turning Physical Retail into a Growth, Media and Data Platform” will bring together a select group of international retail leaders to discuss how AI, real-time data, IoT and retail media are reshaping the future of physical retail.
The session will combine strategic insights from Bain & Company, concrete transformation examples from Vusion, and an interactive roundtable focused on growth, collaboration opportunities and scalable business impact over the next 3–5 years.
Participation is by invitation only to ensure open peer discussion among senior leaders.
The session will combine strategic insights from Bain & Company, concrete transformation examples from Vusion, and an interactive roundtable focused on growth, collaboration opportunities and scalable business impact over the next 3–5 years.
Participation is by invitation only to ensure open peer discussion among senior leaders.
Networking
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Join Frans Muller, President and CEO of Ahold Delhaize and Ayla Ziz, Chief Commercial & Customer Officer, SVP Sales Europe of Danone, in The Sustainable Kitchen at the I-Zone as they swap the boardroom for the blender. In this interactive session, Frans and Ayla will put their culinary skills - and passion for sustainability - to the test!
I-Talk
HCL Tech - more to be announced soon!
I-Zone
HCL Tech - more to be announced soon!
I-Talk
A&O Shearman - Agentic Commerce: Partnering with AI Companies On Your Terms
I-Zone
Tech & AI Applied
A&O Shearman - Agentic Commerce: Partnering with AI Companies On Your Terms
Industry leaders face a pivotal question to bring agentic commerce into their businesses: build your own AI capabilities or partner with third party providers. There is no one size fits all to this. The best strategy is some combination of the two, marrying best in class third party models with proprietary data. At this embryonic stage of agentic commerce, the real competitive advantage comes not just from innovating quickly but innovating quickly and doing so on your terms. Join us as we explore the value exchanges that partnerships with AI companies can unlock, alongside the key red lines that consumer and retail companies must establish in those deals. We will address how to maintain technological flexibility, protect data and IP, and manage accountability, all within the broader context of technological change, geopolitics, and shifting economic forces.
The Evolving Consumer Stage
The Evolving Consumer
Leading Growth in a Changing Consumer Landscape
In this executive fireside chat, Andrew Clarke, Global President of Mars Snacking, shares perspectives on driving sustainable growth, navigating shifting consumer expectations and leading at scale in a rapidly evolving global marketplace.
Tech & AI Applied Stage
Tech & AI Applied
EY - Reimagining Innovation: The Kraft Heinz and EY Collaboration
Innovation is being reshaped by shifting consumer expectations, faster competitive cycles and the rising role of AI in decision‑making. This session shows how Kraft Heinz and EY redesigned the innovation system – anchored in clearer governance, connected insight‑to‑launch processes and an AI‑enabled orchestration layer – to unlock step‑change performance.
When combined with disciplined prioritization, results show Kraft Heinz can meet evolving consumer needs, drive superiority across both product and packaging and improve speed to market, while supporting the future productivity pipeline.
The transformation accelerated speed to market and increased portfolio value, by proving what becomes possible when innovation is treated as an enterprise capability, not a linear process. The discussion offers a forward‑looking view on how organizations can build resilient, data‑driven innovation models for future growth.
When combined with disciplined prioritization, results show Kraft Heinz can meet evolving consumer needs, drive superiority across both product and packaging and improve speed to market, while supporting the future productivity pipeline.
The transformation accelerated speed to market and increased portfolio value, by proving what becomes possible when innovation is treated as an enterprise capability, not a linear process. The discussion offers a forward‑looking view on how organizations can build resilient, data‑driven innovation models for future growth.
People & Planet Stage
People & Planet
Global Retailers Joining Forces to Drive Systemic Change
Retail leaders from ALDI SOUTH Group and Ahold Delhaize join forces to explore how global collaboration can drive systemic change across health, climate, nature, and livelihoods. This session highlights how the industry is working differently - strengthening partnerships, engaging suppliers across the value chain, and leveraging retailer scale - to accelerate transformation. Together through CGF, retailers are shaping a more focused, dynamic, and resilient food system. The time for collective action is now.
Plenary
Leading Through Geopolitical Turbulence - A CEO Playbook
Plenary
Influencers & Makers
Leading Through Geopolitical Turbulence - A CEO Playbook
Networking
Cocktail & Gala Dinner - kindly sponsored by L’Oréal
Cocktail & Gala Dinner - kindly sponsored by L’Oréal
Invite Only
CEO Breakfast - Behind the Curtain: Building Food Safety into Everyday Leadership
A candid CEO discussion on how Wegmans and Pick n Pay embed food safety into culture, systems, and daily decision-making to protect customers and strengthen trust
Invite Only
CEO Breakfast - Supply Chain Resilience: Leadership Lessons from Grupo Bimbo
Discover how Grupo Bimbo builds resilient supply chains to keep one of the world's most expansive food distribution networks moving. Discover the leadership strategies driving resilience across Latin America - and beyond, and discuss how it can apply to your businesses too.
Invite Only
CEO Breakfast - Health Is the New Shelf: Who Owns the Consumer Relationship?
As health, hygiene, and wellness reshape consumption (from GLP-1 impacts to aging populations), are retailers, brands, or service/big tech ecosystems best positioned to “own” the consumer?
Invite Only
CSO Forum
CSO Forum
Plenary
A Conversation with Petra Schindler-Carter of AWS
Plenary
Tech & AI Applied
A Conversation with Petra Schindler-Carter of AWS
Tech & AI Applied Stage
Tech & AI Applied
PricingOne - Predictive AI to Better Serve the Consumer
The next frontier of customer experience lies in anticipation. Gain insights on how predictive intelligence is enabling companies to understand needs before consumers express them.
People & Planet Stage
People & Planet
KPMG - Fact, Fiction, or Future? How GLP-1 is Rewriting the Global Food System
GLP‑1s are evolving beyond their medical origins to become a catalyst for consumer and industry transformation. This session explores what GLP‑1s are, how they work, and why they are increasingly relevant for the food, beverage, and retail sectors. We examine emerging consumer personas, sector‑level impacts, and intersections with demographics, health systems, food culture, and country‑level economics. The session discusses implications for product portfolios, recipes, agriculture and supply chains, regulation, and the cost of doing business, alongside ethical, trust, and responsibility questions. Drawing on insights from healthcare, pharma, and agrifood professionals, KPMG shares how leaders can manage risk and unlock growth opportunities.
Influencers & Makers Stage
Influencers & Makers
A Conversation with Jon Banner, Executive Vice President and Global Chief Impact Officer, McDonald’s Corporation
A Conversation about Retail in Latam
The Evolving Consumer Stage
The Evolving Consumer
A Conversation about Retail in Latam
Latin America is emerging as one of the most dynamic retail markets. Cencosud explores the region’s unique challenges and growth opportunities.
Advancing Human Rights Due Diligence
People & Planet Stage
People & Planet
Advancing Human Rights Due Diligence
Building on the landmark 2025 session "Human Rights is Everybody’s Business" with The Hon. Theresa May, this session reconvenes industry leaders to address the intensifying challenges of protecting human rights in a world defined by rapid economic and social disruption. Following the 2025 release of the Human Rights Coalition’s (HRC) first HRDD Maturity Report, which showed that 91% of members have established due diligence systems, the focus now shifts to ensuring positive outcomes for people and business.
Beginning with a video message from Volker Türk, the United Nations High Commissioner for Human Rights, John Ross (IGA, Inc.) and Leah Weckert (Coles Group), will discuss why human rights must remain a C-suite priority during periods of rapid adaptation and how to move beyond compliance to establishing a levelled playing field to protect human rights and create measurable impact for workers.
Beginning with a video message from Volker Türk, the United Nations High Commissioner for Human Rights, John Ross (IGA, Inc.) and Leah Weckert (Coles Group), will discuss why human rights must remain a C-suite priority during periods of rapid adaptation and how to move beyond compliance to establishing a levelled playing field to protect human rights and create measurable impact for workers.
IBM - Responsible AI: From Principles to Practice
Tech & AI Applied Stage
Tech & AI Applied
IBM - Responsible AI: From Principles to Practice
As AI adoption accelerates, responsible governance becomes essential. What frameworks ensure innovation remains ethical, transparent, and trustworthy?
The Evolving Consumer Stage
The Evolving Consumer
China in Focus: Executive Insights on Innovation and Consumer Trends
Chinese business leaders share perspectives on innovation, competition and the rapidly evolving global consumer landscape.
Influencers & Makers Stage
Influencers & Makers
If You Can’t See It, You Can’t Solve It: AI Meets Waste with GreyParrot
Data and AI are revealing hidden inefficiencies across value chains. How can these insights help tackle the global waste challenge?
Unlocking Business Value Through Responsible AI for People & Planet
People & Planet Stage
People & Planet
Unlocking Business Value Through Responsible AI for People & Planet
Ambition must now translate into action. In this session, Sharon Bligh, Health and Sustainability Director at The Consumer Goods Forum, moderates a conversation with Scott Price, Group Chief Executive of DFI Retail Group, to explore AI from a retailer’s perspective. Discover how AI in retail operations is driving efficiency, improving customer outcomes, and enabling more sustainable supply chain decisions - demonstrating its growing role as a force for both people and planet.
Networking
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Head to The Sustainable Kitchen in the I-Zone where Ken Murphy, Group CEO of Tesco plc and Max Koeune, President & Chief Executive Officer of McCain Foods, will trade strategy for spatulas. In this engaging, hands-on cooking demo Ken and Max will put their culinary skills - and commitment to sustainability - to the test!
I-Talk
Accenture - How to Win Friends and Influence Algorithms
I-Zone
Tech & AI Applied
Accenture - How to Win Friends and Influence Algorithms
In an AI-shaped future, brands won’t just need to win hearts and minds - they’ll need to win algorithms too. As consumers hand over discovery, decisions, and transactions to autonomous AI agents, brand engagement is reorganizing around ecosystems, APIs, and new sources of value. This shift raises urgent questions: Who will orchestrate agentic ecosystems? Do brands have a right to play - or will relevance be decided by machines? And what becomes of the human touch when bots are doing the shopping? This session explores how hyper-relevancy, human connection, and bot-ready operating models will separate the winners from the invisible.
The Evolving Consumer Stage
The Evolving Consumer
NielsenIQ - The Commerce Revolution: Where East Meets West
Global commerce is being reshaped by two powerful forces: the East (China, India) is rapidly innovating in live, social, and fast commerce, while the West (U.S., Europe) continues to lead in data rich retail and commerce media ecosystems. AI is accelerating their convergence, creating more personalized discovery for consumers and new monetization pathways for brands and retailers. The commerce revolution is here - where East meets West. Are you ready?
Tech & AI Applied Stage
Tech & AI Applied
Microsoft - Agentic AI in Action: How CG Leaders Deliver Measurable Results
As AI becomes a core differentiator, leading consumer goods brands and retailers are moving beyond pilots toward becoming Frontier Firms: companies that are AI‑operated but human‑led, grounded in intelligence and trust. This customer panel outlines how to shift from experimentation to scaled impact by rethinking data, operating models, and organizational design to embed AI across the value chain. Attendees will leave with a practical roadmap for starting (or accelerating) their journeys, based on real insights and lessons from leaders already delivering measurable results.
People & Planet Stage
People & Planet
Newton - Scaling Circular Principles: Building Resilient Supply Chains for Profitable Growth
The future of food goes beyond minimising impact - it’s about designing systems that actively restore nature while building resilient, profitable businesses. Join The Ellen MacArthur Foundation and Newton, to explore the next frontier for the food industry: how combining circular principles with tech and AI unlocks scale and resilience. Through real-world examples, we’ll show how data-driven decision-making is helping food businesses overcome today’s barriers to scale. This session will explore what this shift means for innovation, growth and scalability in shaping the future of food businesses.
Finding solutions to the global food allergy epidemic
Influencers & Makers Stage
Influencers & Makers
Finding solutions to the global food allergy epidemic
Join Nadim Ednan-Laperouse OBE, Founder of Natasha’s Foundation, the food allergy charity, as he shares the powerful story behind the Foundation and ‘Natasha’s Law’, and unveils a landmark new global initiative to stop food allergy before it starts. Find out how retailers, manufacturers, and brand leaders can play their part in this once-in-a-generation opportunity to turn the tide on food allergy which affects 220 million people worldwide and locks them out of the regular food economy with food businesses missing $ billions in revenue.
Delegate Lunch
Delegate Lunch - Kindly sponsored by MSD Animal Health
Delegate Lunch - Kindly sponsored by MSD Animal Health
The Evolving Consumer Stage
The Evolving Consumer
Uber - Built for the Moment: How Uber Is Redefining the Consumer Journey and Quick Commerce Across Delivery, Mobility, and Beyond
Uber’s platform offers a unique lens on customer experience at scale. What lessons can other industries draw from its evolution?
Tech & AI Applied Stage
Tech & AI Applied
Capgemini - Rediscovering the Joy of Marketing: How AI-Powered Marketing Hubs Unlock Growth, Creativity and Speed
What happens when organizations redesign operations around AI instead of layering AI onto broken processes?
In this exclusive session, Unilever and Capgemini share how they transformed Unilever’s global marketing operations through AI-powered hubs and new ways of working. The transformation delivered a lower cost to serve, improved data quality and adoption, and most importantly, released 30% capacity back to marketers by removing operational and transactional work from their day-to-day roles. Grounded in real outcomes and lessons learned, this session offers leaders a practical blueprint for using AI to simplify operations, unlock productivity, and accelerate growth across the enterprise.
In this exclusive session, Unilever and Capgemini share how they transformed Unilever’s global marketing operations through AI-powered hubs and new ways of working. The transformation delivered a lower cost to serve, improved data quality and adoption, and most importantly, released 30% capacity back to marketers by removing operational and transactional work from their day-to-day roles. Grounded in real outcomes and lessons learned, this session offers leaders a practical blueprint for using AI to simplify operations, unlock productivity, and accelerate growth across the enterprise.
People & Planet Stage
People & Planet
Infosys - Applied AI for Product Traceability
Supply chain transparency is becoming a strategic necessity. Gain insights on how AI technologies are enabling unprecedented visibility from source to shelf.
The Next Generation of Influencers & Makers with the CGF’s FLP
Influencers & Makers Stage
Influencers & Makers
The Next Generation of Influencers & Makers with the CGF’s FLP
Emerging leaders share fresh perspectives on innovation, collaboration, and the future of responsible business.
The Evolving Consumer Stage
The Evolving Consumer
SAP - The Adaptive Sustainability Edge
Sustainability is evolving from compliance to competitive advantage. Companies that adapt fastest will define the next era of growth.
Tech & AI Applied Stage
Tech & AI Applied
Featuring NVIDIA, Blue Yonder & Microsoft - more to be announced soon!
People & Planet Stage
People & Planet
PwC - Voice of Consumer Survey: What does the rapidly growing wellness economy mean for your product portfolio?
Based on data from more than 20,000 global consumers, PwC’s annual consumer survey shows how health-conscious consumers are reshaping the future of consumption — and what that could mean for eating occasions, retail shelves, and brand strategies.
Networking
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Discover 'Supply Chain Food Waste' with Anke Ehlers, International Sustainability Officer & Managing Director of ALDI SOUTH Group, in The Sustainable Kitchen at the I-Zone. In this insightful and interactive demo, Anke will spotlight practical solutions to reduce food waste across the value chain - bringing sustainability to life through a hands-on culinary experience.
I-Talk
All Boats Rise with the Tide: Collective Storytelling
I-Zone
People & Planet
All Boats Rise with the Tide: Collective Storytelling
Stories are rarely at their most powerful in isolation: they gain depth, resonance and impact when told in company. In this landmark global report from BBC StoryWorks, we explore the current state of ‘collective storytelling’ - what it is, why it matters, and examine how audiences engage, what motivates them to participate, and how cross-industry, multi-platform narratives can build trust, inspire change and ultimately deliver measurable impact.
Plenary
Guest speaker to be announced soon!
Plenary
Guest speaker to be announced soon!
Networking
Official Reception - Taste of Austria Food & Drink - kindly sponsored by Spar International and Heineken
Official Reception - Taste of Austria Food & Drink - kindly sponsored by Spar International and Heineken
Plenary
Retail Insights: A CEO Perspective with Rami Baitiéh of Morrisons
Plenary
Retail Focus
Retail Insights: A CEO Perspective with Rami Baitiéh of Morrisons
Explore how one of the UK’s leading grocers is navigating disruption, competition, and shifting consumer expectations. Rami Baitiéh shares candid insights on strategy, resilience and what’s next for modern retail.
Plenary
Digitising Retail in China: Lessons from Tencent’s Smart Retail Ecosystem
Plenary
Retail Focus
Digitising Retail in China: Lessons from Tencent’s Smart Retail Ecosystem
Explore how Tencent is enabling retailers across China to accelerate digital transformation through its Smart Retail solutions, integrating data, platforms, and consumer engagement tools. Mr. Hao Xu will share insights on driving sustainable social value while scaling innovation in one of the world’s most dynamic retail markets.
Plenary
Scaling Smart: Growth, Formats and Digital with Salling Group
Plenary
Retail Focus
Scaling Smart: Growth, Formats and Digital with Salling Group
How do you expand across markets while staying locally relevant and digitally competitive? Anders Hagh of Salling Group shares lessons on balancing formats, e-commerce and customer-centric innovation at scale.
Networking
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Networking Break - Kindly sponsored by The Coca-Cola Company, Ito En and Lotus Bakeries
Plenary
Transforming Travel Retail: Driving Growth Through Experience and Innovation
Plenary
Retail Focus
Transforming Travel Retail: Driving Growth Through Experience and Innovation
Explore how travel retail is evolving into a dynamic channel through digital innovation and hyper-local relevance. Frédéric Chevalier of Lagardère Travel Retail delivers insights into the operational shifts and engagement models currently optimizing the ROI of the "on-the-move" consumer segment.
Plenary
Platform Power in Turkey: AI, Data and the Future of Digital Retail
Plenary
Retail Focus
Platform Power in Turkey: AI, Data and the Future of Digital Retail
Turkey’s fast-evolving digital retail market is being shaped by AI, platform ecosystems and rapid delivery models. Nilhan Onal Gökçetekin, CEO of Hepsiburada, will share how platform-led strategies are leveraging technology, logistics and data to meet rising consumer expectations and redefine digital retail in Turkey. From marketplace dynamics to AI-driven personalization, this session will explore the forces reshaping online retail.
Plenary
Closing Session with the CGF’s Board Co-Chairs
Plenary
Closing Session with the CGF’s Board Co-Chairs
Spotlight
Get a first look at a few of the global leaders shaping the 2026 Global Summit agenda. From retail CEOs to tech innovators to sustainability pioneers, this is just the beginning. Further below, you will find the full list of speakers joining us in Vienna.
A Stellar Line-up!
Lead Sponsor
Official Sponsors
Official Exclusive Content Partner
I-Zone Sponsors
Special Session Sponsors
I-Talk Sponsors
Practical Info
How to get there
Practical Information
Conference Language
Simultaneous AI interpretation will be provided if requested by a minimum of 10 delegates.
Badges
For communication and security purposes, please wear your badge at all times, including during cocktail receptions & gala dinner.
Dress Code
The dress code for business sessions and cocktail receptions is smart casual. A Black Tie will most probably be required for the Gala Dinner.
Registration Desk
The Consumer Goods Forum team will be on hand to welcome you at the Welcome Desk on the afternoon preceding the Store Tour.
Store tour programme sponsored by Mars
This year’s Global Summit store tour offers a strategic look at the innovative Austrian retail scene. Join fellow C-suite leaders to explore how local pioneers are navigating complex market demands through new technologies and design improvements.
We provide this purpose-built space for you to gather high-level insights and shape collective intelligence alongside global peers. By visiting these innovative locations in Vienna, you will gain a deeper understanding of emerging innovations and operational efficiencies that can be scaled independently within your own organisation.
Scroll down to find out more about our store tour hosts.
Store tour at a glance
- 07:00: Registrations open at the Austria Center Vienna (ACV), Level 0 (Bruno-Kreisky-Platz 1, 1220 Wien, Austria)
- 08:30 – 08:50: Retail Scene presentation at The Austria Center Vienna, Room N, Level 1
- 08:50 – 08:55: Move to the coach
- 09:00 Sharp: Departure from the ACV
- 09:00 – 17:00: Store visits
- 17:00: Arrival back at the ACV
For those who have registered to the optional store tour programme, a link will be sent in early June to select your preferred track. Please note that track selection is on a first-come, first-served basis.