Global Summit

Explore the Dutch retail landscape’s unique blend of innovation and tradition, from its high digital adoption rates and sustainability focus to the competitive dynamics between international chains and local specialty shops. Attendees will gain insights into Dutch consumer behaviours, payment preferences, and the ongoing transformation of physical retail spaces in urban centres.

Step into the future of retail in this forward-looking session that unpacks the key trends set to reshape the industry. From hyper-personalization and immersive experiences to AI-powered operations and sustainable commerce, we’ll explore how technology, consumer behavior, and innovation are redefining the way we shop. Gain insights into what’s next and how retailers can stay ahead in a rapidly evolving landscape.

Emmanuel Grenier, Group E-Commerce, Data and Digital Transformation Director at Carrefour, will present an exclusive look at how one of the world’s largest retailers is navigating the digital revolution. Drawing from Carrefour’s global experience, he will share key strategic initiatives that have successfully bridged physical and digital retail experiences while leveraging data-driven decision making to meet evolving consumer expectations in an increasingly competitive marketplace.

Discover how China is redefining the global retail landscape through cutting-edge innovation, digital integration, and consumer-centric strategies. This session will explore the unique dynamics driving China’s retail ecosystem—from the rise of social commerce and livestream shopping to the seamless fusion of online and offline experiences. Learn how brands are adapting, what global retailers can take away, and why China remains a powerful force in shaping the future of retail.

The Middle East is emerging as a dynamic retail hub, fuelled by rapid digital transformation and a young and tech-savvy population. This session will explore how the region is blending tradition with innovation—from luxury malls and experiential shopping to the rise of e-commerce and fintech. Gain insights into the key trends, challenges, and opportunities shaping the future of retail across the Middle East.