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Global Summit

Official Programme 2024

Plenary sessions, breakouts, Special Sessions and I-Talks will bring to light all the topics that are front-and-centre of a CEO's mind. The Store Tour requires a separate ticket, and is limited to delegates with valid store tour registration only.
AMSTERDAM, NETHERLANDS
11-14 JUNE 2024
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All times are in Chicago Time
8:45 am - 9:15 am
A Warm Welcome to the Global Summit 2024 - Opening from the CGF Co-Chairs
Show description

Join The Consumer Goods Forum’s Board co-chairs, Frans Muller, President & CEO of Ahold Delhaize and Dirk Van de Put, Chairman & CEO of Mondelēz International, as we explore the ever-evolving consumer goods landscape where global shifts and changing behaviours are shaping our industry’s future. Frans and Dirk’s focus, as outlined in the Co-Chair Manifesto in Kyoto last year, aims to navigate these changes within the broader context of the CGF’s Coalitions of Action and Acceleration Areas, emphasising the urgent need for collective action in driving systemic change and fostering collaboration to meet today’s challenges head-on.

Main Plenary Hall – Sheraton Ballroom (Level 4)

KUMAR Isabelle
Presenter & Moderator
CHAN Wai-Chan
Managing Director
The Consumer Goods Forum
MULLER Frans
President & CEO
Ahold Delhaize
VAN DE PUT Dirk
Chairman & CEO
Mondelēz International
9:15 am - 9:55 am
The Evolving Consumer - Shifting Values & Behaviours
Show description

Join us as we explore the challenges and solutions to consumer’s shifting values and behaviours in the consumer goods industry. Our expert speakers will provide insights on developing strategies that align with consumer needs and talk to how businesses can adapt to the evolving landscape to stay ahead of the curve. 

Main Plenary Hall – Sheraton Ballroom (Level 4)

KOHLI Sajal
Senior Partner
McKinsey
McLAY Kathryn
President & CEO
Walmart International
QUINCEY James
Chairman & CEO
The Coca-Cola Company
NGAI Malina
Group CEO
AS Watson Group
SCHUMACHER Hein
CEO
Unilever
10:00 am - 10:40 am
Dive-In: From Pledges to Action - Scaling Up Solutions for Reducing Plastic Waste
Show description

Join us for a critical discussion on tackling plastic pollution. We’ll explore how action across the plastics value chain, with strong collaborative efforts from retailers and manufacturers, can drive impactful change. Discover how to leverage the power of initiatives like the CGF and EMF, who play a critical role as facilitators and enablers of change, to push the industry towards a circular economy for plastics.

Main Plenary Hall – Sheraton Ballroom (Level 4)

KUMAR Isabelle
Presenter & Moderator
PERAKIS-VALAT Alexis
President Consumer Products Division
L’Oréal
MACARTHUR Dame Ellen
Founder & Chair of Trustees
The Ellen MacArthur Foundation
WESTON Galen
Chairman
Loblaw Companies Limited
10:00 am - 10:45 am
Dive-In: Inspiring Healthier Ways of Life
Show description

In an era where healthcare costs skyrocket and chronic illnesses proliferate, the imperative of prioritising preventive health measures cannot be emphasised enough. The prevailing healthcare model predominantly operates reactively, intervening only after ailments have inflicted considerable damage to individuals’ well-being and financial stability. This approach not only burdens healthcare providers but also neglects to tackle the underlying causes of numerous diseases.

Join panelists as we explore the transformative potential of collaboration between manufacturers and retailers in fostering proactive self-care practices for health. Key questions to be explored include: How can we foster consensus on defining what constitutes health? What comprehensive strategies can be implemented to empower holistic behaviour change? And how can we collectively enhance everyday health outcomes for the 10 million employees within CGF member companies? Join us as we embark on a journey to revolutionise health through strategic partnerships and a shared commitment to preventive well-being.

Breakout Room 1 (Level 4)

BLIGH Sharon
Health & Sustainability Director
The Consumer Goods Forum
MULLER Frans
President & CEO
Ahold Delhaize
ZIZ Ayla
Chief Customer Officer, SVP Commercial Europe
Danone
McNAMARA Brian
CEO
Haleon
10:00 am - 10:45 am
Dive-In: Leading Through Complexity - An Intimate Conversation
Show description

CEOs are evolving their leadership styles in order to manage competing priorities among stakeholders and to create healthy businesses in today’s increasingly uncertain world. Join panelists as they share their own formative moments and how they are investing in the future growth of both themselves and their organizations.

Breakout Room 2 (Level 4)

VAN DYCK Sarah
Global Consumer Practice Co-Leader
Egon Zehnder
MONGON Thibaut
Chief Executive Officer
Kenvue
DAVIDSON Wendy
President & CEO, Board Director
The Hain Celestial Group
CHAWLA Vipul
Group CEO
FairPrice Group
ROOS Nathalie
Chief Executive Officer
LIPTON Teas and Infusions
10:00 am - 10:45 am
Dive-In: Scaling AI to Build the Businesses of Tomorrow
Show description

With its unprecedented pace of adoption and impressive new capabilities unveiled almost weekly, Generative AI has the potential to fundamentally re-shape the business environment across industries. Many leaders in CP / retail have already gotten started, experimenting with AI on use cases across the value chain. Accelerating capabilities now expand opportunities to create value – from productivity to customer / consumer engagement to reinvention, unlocking new profit pools. However, while most business leaders recognize its importance (top priority for 85% of businesses), there is a gap on strategy and execution (only 30% have a Gen AI vision and the tech and data capabilities to succeed). We have identified two drivers for becoming an AI leader, which few have in place today: setting a strategy and vision and getting scaling right.

In this session, we will illuminate the rapid pace of change in Gen AI technology, clarify the “burning platform”, inspire leaders on setting a ‘future back’ Gen AI strategy and identifying the stepping stones, and provide practical insights on how to accelerate and optimize the AI journey.

Breakout Room 3 (Level 4)

SINGH Roy
Head of Global Advanced Analytics Practice
Bain & Company
FIFE Sonia
Global Leader, Consumer Packaged Goods - Strategic Industries
Google Cloud
KAMEL Marc-André
Head of Global Retail Practice
Bain & Company
WEBSTER Richard
Head of Global Consumer Products Practice
Bain & Company
10:45 am - 11:30 am
Networking Break - kindly sponsored by The Coca-Cola Company & Lotus Bakeries
10:50 am - 11:05 am
I-Talk: kindly sponsored by PwC
Show description

From “Do no Harm” to value creation: how two companies’ positive social agendas make good business sense

Ready for a practical, step-by-step approach for the C-suite on how to make the “S” in ESG more tangible and actionable? Unilever’s Rebecca Marmot, Chief Sustainability Officer; and Mondelēz International’s’ Virginie Mahin, Senior Director of Global Social Sustainability; describe their respective companies’ journeys to define and implement social impact strategies that created value inside and outside of their organizations. PwC’s Wendy van Tol will facilitate.

Presentation Theatre (Networking Area)

VAN TOL Wendy
Partner, Advisory
PwC
MARMOT Rebecca
Chief Sustainability Officer
Unilever
MAHIN Virginie
Senior Director, Global Social Sustainability
Mondelēz International
11:10 am - 11:25 am
I-Talk: kindly sponsored by Salesforce
Show description

Deliver Profitable Growth with the World’s #1 AI CRM for Consumer Goods

Consumer Goods companies have successfully navigated change for centuries, focused on innovating for consumers and customers. Now, the speed of change is faster than ever, and requires broader innovation and transformation across an organization. Data, AI, CRM and trust are the four ingredients every consumer goods organization needs to deliver for consumers and customers today and tomorrow.

Presentation Theatre (Networking Area)

GRANT Michelle
Director, Industry Insights
Salesforce
11:30 am - 12:15 pm
The Journey to Net Zero
Show description

Join us in the Net Zero Coalition’s mission to drive collaboration and accelerate decarbonisation efforts across the consumer goods industry. Together, through a robust climate action roadmap, we can lead the transition to a low-carbon economy and preserve nature. Achieving net zero requires a comprehensive approach that encompasses transitioning to renewable energy sources, improving energy efficiency, implementing carbon capture and storage technologies, and promoting sustainable practices across various sectors such as transportation, agriculture, and industry. It demands collaboration between governments, businesses, and individuals to enact policies, invest in innovation, and adopt sustainable behaviours. As the urgency of addressing climate change becomes increasingly apparent, the pursuit of net zero has emerged as a critical pathway towards building a more resilient and sustainable future for generations to come.

Main Plenary Hall – Sheraton Ballroom (Level 4)

KOUVELA Anastasia
Managing Director and Partner
Boston Consulting Group (BCG)
DE SAINT-AFFRIQUE Antoine
CEO
Danone
JÖNSSON Nina
CEO
ICA
PRICE Scott
Group Chief Executive
DFI Retail Group
LAGUARTA Ramon
Chairman of the Board of Directors and Chief Executive Officer
PepsiCo
BELIOT-ZIND Cécile
CEO
Bel Group
12:15 pm - 1:15 pm
Networking Lunch
12:15 pm - 1:30 pm
DE&I Working Lunch - The Leader’s Role: Intersecting Generations - kindly sponsored by Mondelēz International & Ahold Delhaize - by invitation only - Now Full!
Show description

This conversation will be moderated by Allyson Zimmermann, CEO of LEAD Network with the participation of Frans Muller, President & CEO, Ahold Delhaize, Dirk Van de Put, Chairman & CEO, Mondelēz International and Colleen Wegman, CEO, Wegmans.

During this interactive lunch, we will discuss the intersection of gender and generations, and how the issues facing NextGen talents intersect with the needs of women in our industry. You will also have the opportunity to discuss how we can create cultures and workforces that are fit for future talent.

Room Fountainview – 3rd floor (lobby level)

ZIMMERMANN Allyson
Chief Executive Officer
LEAD Network Europe
VAN DE PUT Dirk
Chairman & CEO
Mondelēz International
MULLER Frans
President & CEO
Ahold Delhaize
WEGMAN Colleen
CEO
Wegmans
1:15 pm - 1:45 pm
Revolutionising Beauty with Technology
Show description

Main Plenary Hall – Sheraton Ballroom (Level 4)

HIERONIMUS Nicolas
CEO
L'Oréal
3:00 pm - 4:00 pm
A Conversation with Former First Lady Michelle Obama
Show description

A global advocate for education, health, and women’s empowerment, Mrs. Obama’s inspiring journey from the South Side of Chicago to the White House captivates hearts and minds worldwide. As a best-selling author, lawyer, and former First Lady of the United States, her wisdom and leadership continue to ignite positive change. Prepare for an unforgettable experience as Michelle Obama shares her insights, vision, and passion.

Main Plenary Hall – Sheraton Ballroom (Level 4)

OBAMA Michelle
Best-selling author, lawyer and former First Lady of the United States
BLIGH Sharon
Health & Sustainability Director
The Consumer Goods Forum
4:00 am - 5:00 pm
Networking Break - kindly sponsored by The Coca-Cola Company & Lotus Bakeries
6:30 pm
Gala Dinner: kindly sponsored by L'Oréal
Show description

Please note that all attendees will need their Global Summit Conference badge for entry.

Store Tour

The Global Summit Store Tour Programme – kindly sponsored by Mars – the Store Tour programme will offer Summit delegates the best of the Chicago retail scene on a full day of visits to the most relevant players composing the Chicago retail kaleidoscope. The programme provides an opportunity to learn from the first-hand experiences of store managers and executives running operations by exchanging with them on the shop floor. More information to follow!

Store Tour Schedule

All Day - Tuesday 11th June 2024
07:00
Registrations open at Sheraton Grand Chicago Riverwalk
08:00-08:30
Retail Scene presentation at Sheraton Grand Chicago Riverwalk
08:30-08:40
Move to the coach
08:45 sharp
Departure from Sheraton Grand Chicago Riverwalk
08:45-16:00
A full day of visits
1
Potash Markets Specialty Grocery Store

Potash Markets Specialty Grocery Store has been serving the Gold Coast for over 60 years.

2
Starbucks

The American multinational chain of coffeehouses, founded in 1971, and currently the world’s largest coffeehouse chain.

3
Jewel Osco

The regional supermarket chain in the Chicago metropolitan area that has around 188 stores across Illinois, Iowa and Indiana.

4
Amazon Fresh

Amazon Fresh is an online and physical grocery store, offering low prices on everyday favorites, plus same-day delivery and free pickup in its Chicago stores.

5
Eataly
6
Mariano's
7
Whole Foods
16:00
Arrival back to Sheraton Grand Chicago Riverwalk

The Global Summit Store Tour Programme is kindly sponsored by Mars