Global Summit

How are consumers changing? What are they seeking? And how can we engage them further? Where can growth be found? We will explore a wide array of insights on how we can effectively connect with today’s and tomorrow’s consumers and deepen the relationship brands have with them. We will hear from companies that have put consumers at the heart of what they do and how this can revitalise brands and unlock growth.

Current economic & overall global context call for more business innovation than ever.
We will uncover forward-thinking strategies & value propositions that enable businesses to scale and unlock new revenue streams. In particular, we will examine inspiring examples of ‘dual purpose’ innovations – i.e. those that drive growth and environmental stewardship and/or social responsibility. We will explore how companies are using sustainability as a growth driver and not a trade-off.

The rapid acceleration of technology-driven transformation demands focused attention not to be left behind. Through a strategic analysis of the current and emerging technology landscape, we will explore the opportunities offered by cutting-edge innovations such as AI, automation, robotics, and Quantic computing. The emphasis will be on identifying how these technologies can drive significant improvements in operational efficiency, enhance customer experiences, and unlock new pathways to productivity and profitability for consumer and retail businesses.

Achieving impact on sustainability requires a collaborative approach that spans internal teams, industry peers, and external stakeholders. We will explore how businesses can break down silos within their organizations to align sustainability goals across departments. Equally critical is fostering collaboration across the entire value and supply chain—working with suppliers, retailers, governments, and NGOs to address shared challenges such as reducing carbon emissions, improving circularity, and advancing social equity. This session will highlight real-world examples of successful collaboration and offer strategies for leveraging collective expertise to drive impactful and scalable sustainability solutions.

The retail industry is navigating an era of profound disruption, driven by economic and geopolitical uncertainty, evolving consumer expectations, and rapid technological innovation. On the final day of the Summit, we will tackle the most pressing challenges facing the sector, from managing inflationary pressures and supply chain volatility to accelerating digital transformation. Discussions will include strategies for integrating physical and digital retail to create seamless omnichannel experiences, leveraging AI and analytics for personalization at scale, and meeting the growing consumer demand for transparency and sustainability. This session will focus on actionable insights to help retail leaders future-proof their businesses in a dynamic global landscape.