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Sustainable Retail Summit

Programme

This programme may be subject to change
LONDON, UK
28 - 30 JANUARY 2025
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All times are in GMT
8:00 am - 8:10 am
A Warm Welcome to the Sustainable Retail Summit
Show description

Highlighting the crucial role of leadership in driving health and sustainability, this session will showcase key strategies from industry leaders who are actively implementing solutions. Join Wai-Chan Chan, the Managing Director of The Consumer Goods Forum, alongside Imke van Gasselt (Ahold Delhaize) and Christine Montenegro McGrath (Mondelēz International), as they discuss the critical focus given to the CGF’s Co-Chair Ambition which remains committed to accelerating positive impacts on People and Planet by driving focused actions faster together.

Room: Plenary Hall – Bishopsgate Forum (Level 3)

Isabelle KUMAR
Presenter and Journalist - Moderator
Wai-Chan CHAN
Managing Director
The Consumer Goods Forum
Imke van GASSELT
VP Health & Sustainable Diets
Ahold Delhaize
Christine MONTENEGRO McGRATH
Senior Vice President and Chief Impact & Sustainability Officer
Mondelēz International
8:10 am - 8:40 am
CEO Panel: Industry's Role in Shaping a Sustainable Future
Show description

With its global reach, CEO leadership and focus on retailer-manufacturer collaboration, the Consumer Goods Forum is in a unique position to drive positive change and help address key challenges impacting the industry. Join industry leaders Ken Murphy (Group CEO, Tesco) and Hein Schumacher (CEO, Unilever), to learn more about how our core activities in the areas of health and sustainability are benefiting people, planet and business to ensure better lives through better business. Ken and Hein will explore the holistic approach to health and sustainability as exemplified by the Consumer Goods Forum’s Coalitions of Action.

Attendees will gain insights into innovative strategies to combat food waste in retail, advancements in sustainable packaging and progress towards emissions reduction and net zero goals. Ken and Hein will also address the business case for prioritising sustainability initiatives, challenges faced in implementing sustainable practices and methods for bridging the gap between consumer understanding and sustainability efforts.

Room: Plenary Hall – Bishopsgate Forum (Level 3)

Isabelle KUMAR
Presenter and Journalist - Moderator
Ken MURPHY
Group CEO
Tesco plc
Hein SCHUMACHER
CEO
Unilever
8:40 am - 9:00 am
Fireside Chat: Supply Chain Decarbonization - Turning Data into Climate Action
Show description

As companies race to meet ambitious net-zero targets, many struggle with the complexity of measuring and reducing Scope 3 emissions across global supply chains. In this session, Saif Hameed shares practical insights from helping leading businesses transform supply chain carbon data into actionable sustainability strategies. Drawing from his work with complex multi-tier supply chains, Saif will demonstrate how companies can move beyond basic carbon accounting to drive meaningful emissions reductions while strengthening stakeholder relationships. Attendees will gain insights into approaches for engaging suppliers, employees and customers in decarbonization efforts and discover how data-driven sustainability programs can unlock environmental and business value.

Room: Plenary Hall – Bishopsgate Forum (Level 3)

Isabelle KUMAR
Presenter and Journalist - Moderator
Saif HAMEED
Founder and CEO
Altruistiq
9:00 am - 9:30 am
From Ambition to Action: Rethinking Sustainability Strategies for the Next Decade
Show description

In the face of significant headwinds—ranging from declining ESG-linked investments to the high costs and complexity of delivery—many companies are revisiting or delaying their ambitious sustainability goals. Despite these challenges, the urgency of the crisis persists with planetary boundaries being crossed and regulations tightening. In this session, Bain & Company partners Harry Morrison and Caroline Jean will explore a pragmatic, focused approach to sustainability that aligns with market trends, builds on the latest consumer insight and leverages technology innovations in order to deliver impact and value for the long term.

Room: Plenary Hall – Bishopsgate Forum (Level 3)

Caroline JEAN
Partner
Bain & Company
Harry MORRISON
Partner, Sustainability & Responsibility
Bain & Company
9:30 am - 10:15 am
Networking Break
Show description

Location: Networking Area (Level 3)

10:15 am - 11:00 am
Sustainable Packaging in Practice: Balancing Design, Consumer Benefits and Business Realities
Show description

This session explores the complex challenge retailers face in implementing sustainable packaging solutions while meeting consumer needs and business objectives. We’ll examine key insights from industry leaders who have successfully navigated this space, with a particular focus on the role of the CGF’s Golden Design Rules (GDR) in shaping supplier guidelines. Panelists will explore the business challenges associated with plastic packaging reduction and highlight practical strategies for integrating the GDRs into company operations, exploring how organisations can align sustainability goals with consumer expectations. Attendees will gain insights into brand transformations aimed at enhancing product sustainability and advancing the circular economy for plastics. Join us to learn how leading companies are turning sustainable packaging challenges into opportunities for innovation and growth.

Room: Leadenhall Hub 1 & 2 (Level 3)

Julia KOSKELLA
Director - Packaging Innovation & Reuse
SYSTEMIQ Ltd.
Bertrand SWIDERSKI
Chief Sustainability Officer
Carrefour
Carsten BERTRAM
Head of Packaging Sustainability
Henkel Consumer Brands
Sander DEFRUYT
Lead of Strategy and Thought Leadership in the Plastics Initiative
Ellen MacArthur Foundation
Wouter VERMEULEN
Vice President Sustainability & Public Policy Europe
The Coca-Cola Company
10:15 am - 11:00 am
Future-Proofing Our Plates: Building Healthier and More Sustainable Food Environments
Show description

Join industry leaders for a compelling discussion on transforming food environments to promote healthier, more sustainable consumer choices. Paul Crewe (Anthesis Group) will moderate this session featuring insights from global retail and nutrition experts. Imke van Gasselt (Ahold Delhaize) will share strategies for advancing sustainable diets and protein diversification, while Greg Garrett (ATNI) will present key findings from ATNI’s 2024 Global Index, offering fresh perspectives on nutrition profiling and the role of investors in driving positive change, while Nathalie Alquier (Danone) will explore innovative approaches to wellness programming.

Room: Threadneedle Hub (Level 3)

Paul CREWE
Chief Sustainability Officer & Executive Director
Anthesis Group
Imke van GASSELT
VP Health & Sustainable Diets
Ahold Delhaize
Greg S. GARRETT
Executive Director
ATNi (Access to Nutrition initiative)
Nathalie ALQUIER
Chief Sustainability Officer
Danone
11:15 am - 12:00 pm
From Waste to Worth: The Impact of Reuse and Refill Models on the Future of Retail
Show description

As the shift from disposable packaging to reuse and refill models accelerates, retailers are increasingly exploring strategies to reduce material use, waste and greenhouse gas emissions. This session will examine the successful implementation of large-scale reuse and refill systems, discussing key insights, consumer behavior changes and the operational challenges retailers face in adopting these models. Attendees will gain insights on the integration of reuse and refill systems into retail operations and the evolving habits driving this transformation on the future of retail.

Room: Leadenhall Hub 1 & 2 (Level 3)

Cédric DEVER
Director, Plastic Waste
The Consumer Goods Forum
Jean HORNAIN
CEO
CITEO
Dr. Zahra BHOJANI, PhD
Sustainability and Enterprise Plastics Lead
Loblaw Companies Limited
Stuart CHIDLEY
Co-Founder
Beauty Kitchen & Reposit
11:15 am - 12:00 pm
Building a People & Planet-Positive Future: Integrating Human Rights into the Climate Transition
Show description

Join this session as we explore the intersection of climate action and human rights, focusing on how companies can integrate human rights considerations into their climate transition plans. Panelists will share real-world examples of how businesses are addressing the impacts of climate change on workers, from protecting against heat waves and air pollution to safeguarding human rights. Panelists will also elaborate on the role and importance of the CGF’s Human Rights Coalition and the frameworks needed to ensure a just and equitable green transition in the industry.

Room: Threadneedle Hub (Level 3)

Isabelle KUMAR
Presenter and Journalist - Moderator
Joseph JAMES
Sustainability Manager Forest Risk Commodities
Sainsbury's
Eloise SAVILL
Private Sector Adviser
Anti-Slavery International
Jessica RIVAS
Director, Human Rights
McDonald's
12:00 pm - 1:00 pm
Networking Lunch
Show description

Location: Networking Area (Level 3)

1:00 pm - 2:00 pm
Interactive Session: Pioneering Climate & Nature Tech - Innovative Solutions for Retail Challenges
Show description

Join us to connect with visionary investors and entrepreneurs who are redefining retail with cutting-edge climate and nature technologies. Discover how innovative startups are solving complex issues across the value chain, from reducing carbon emissions to ensuring sustainable sourcing. Engage in discussions on the most pressing obstacles retailers face and explore transformative, practical applications designed to tackle specific challenges in your supply chain.

Room: Leadenhall Hub 1 & 2 (Level 3)

Kasey HOOPER
Partner
Systemiq
Michael A. VOICE
Partner
Sunridge Partners
George DARRAH
Partner
Systemiq Capital
Kirsty MACDONALD
Principal
JamJar Investments
Justus LAUTEN
Founder
foodforecast
Dorn WENNINGER
Advisor
Gardin
1:00 pm - 2:00 pm
Interactive Session: Decarbonization In Action
Show description

This session will discuss a potential framework for environmental sustainability across the retail sector and the challenges companies across the value chain currently face in accelerating decarbonization. Attendees will first hear from experts in the field and then participate in interactive small group discussions to understand how peers are tackling unique challenges and making progress on decarbonization. This will be a highly interactive session focused on bringing together perspectives across the value chain to share best practices and identify potential opportunities for collaboration to unlock progress.

Room: Plenary Hall – Bishopsgate Forum (Level 3)

Shalini UNNIKRISHNAN
Managing Director & Senior Partner
Boston Consulting Group
Archana JAGANNATHAN
Chief Sustainability Officer
PepsiCo Europe
Grant SPRICK
VP Climate and Environment
Ahold Delhaize
Sharon BLIGH
Health & Sustainability Director
The Consumer Goods Forum
2:15 pm - 3:15 pm
Interactive Session: Pioneering Climate & Nature Tech - Innovative Solutions for Retail Challenges
Show description

Join us to connect with visionary investors and entrepreneurs who are redefining retail with cutting-edge climate and nature technologies. Discover how innovative startups are solving complex issues across the value chain, from reducing carbon emissions to ensuring sustainable sourcing. Engage in discussions on the most pressing obstacles retailers face and explore transformative, practical applications designed to tackle specific challenges in your supply chain.

Room: Leadenhall Hub 1 & 2 (Level 3)

Kasey HOOPER
Partner
Systemiq
Michael A. VOICE
Partner
Sunridge Partners
George DARRAH
Partner
Systemiq Capital
Kirsty MACDONALD
Principal
JamJar Investments
Justus LAUTEN
Founder
foodforecast
Dorn WENNINGER
Advisor
Gardin
2:15 pm - 3:15 pm
Interactive Session: Decarbonization In Action
Show description

This session will discuss a potential framework for environmental sustainability across the retail sector and the challenges companies across the value chain currently face in accelerating decarbonization. Attendees will first hear from experts in the field and then participate in interactive small group discussions to understand how peers are tackling unique challenges and making progress on decarbonization. This will be a highly interactive session focused on bringing together perspectives across the value chain to share best practices and identify potential opportunities for collaboration to unlock progress.

Room: Plenary Hall – Bishopsgate Forum (Level 3)

Jenny AYLWIN
Managing Director and Partner, Climate and Sustainability Consumer Leader EMESA
Boston Consulting Group
Grant SPRICK
VP Climate and Environment
Ahold Delhaize
Archana JAGANNATHAN
Chief Sustainability Officer
PepsiCo Europe
Sharon BLIGH
Health & Sustainability Director
The Consumer Goods Forum
3:15 pm - 4:00 pm
Networking Break
Show description

Location: Networking Area (Level 3)

4:00 pm - 4:45 pm
Unlocking Corporate Success Through Human Rights Due Diligence Policy and Collective Action
Show description

Join this session to discover how industry can effectively tackle forced labor by harnessing collective action and robust Human Rights Due Diligence (HRDD) practices. Through real-world case studies, this session will highlight strategies for embedding HRDD within corporate operations, emphasising policy’s critical role in successful implementation.

Room: Leadenhall Hub 1 & 2 (Level 3)

Didier BERGERET
Director, Sustainability
The Consumer Goods Forum
Richa MITTAL
Executive Vice President and Chief Innovation Officer
Fair Labor Association (FLA)
Gerbrand HAVERKAMP
Executive Director
World Benchmarking Alliance
Virginie MAHIN
Senior Director, Global Social Sustainability
Mondelēz International
Rachel ELLIOTT
General Manager Sustainability - Impact Narrative & Human Rights
Woolworths Group
4:00 pm - 4:45 pm
From Farm to Fork to Landfill: Tackling Waste's Climate Impact
Show description

This session will explore how food waste across the supply chain impacts climate change and our food systems. We’ll examine initiatives from farm to retail that are successfully reducing waste, while addressing both environmental and social implications. Participants will learn how different stakeholders are working together to create practical solutions that prevent food loss at every stage of the supply chain.

Discussion will also focus on the critical role of consumer behavior in addressing food waste. We’ll explore effective strategies for engaging consumers in waste reduction efforts, from shopping decisions to household practices. Join us to discover actionable solutions that can help build a more sustainable and resilient food system while mitigating climate impacts.

Room: Threadneedle Hub (Level 3)

Chris FRANKE
Senior Manager, Global Sustainability
Walmart
Sylvie BORIAS
Director of Engagement and CSR
Bel Group
Marija ROMPANI
Director of Ethics and Sustainability
John Lewis Partnership
Estelle HERSZENHORN
Head of Food System Transformation
WRAP
5:00 pm - 5:20 pm
Fireside chat: Enabling a Circular Carbon Economy
Show description

Join Freya Burton (LanzaTech) for a compelling look at how innovative carbon recycling technologies can transform above-ground carbon sources into sustainable fuels, food and chemical products. Freya will highlight the potential for these technologies to offer an industrial approach to both enable manufacturing at its current scale and achieve sustainability targets, including the role of consumer brands in adapting their supply chains to incorporate recycled carbon.

Room: Plenary Hall – Bishopsgate Forum (Level 3)

Isabelle KUMAR
Presenter and Journalist - Moderator
Freya BURTON
Chief Sustainability Officer
LanzaTech
5:20 pm - 5:40 pm
The Future of Shopping: Consumer Behaviour, Retail Insights and Data Science
Show description

This session will explore how data-driven strategies and behavioral science are transforming the retail landscape, drawing on Josh Bottomley’s experience and insights as CEO of Dunnhumby. Josh will cover key areas such as:
• Modern consumer decision-making patterns
• The role of data, advanced analytics and AI in understanding customer behaviour
• Psychological factors driving customer behaviour
• The growing importance of personalisation
• The evolution of consumer expectations around sustainability and shopping choices
• Strategies for aligning business objectives with consumer trends

Room: Plenary Hall – Bishopsgate Forum (Level 3)

Josh BOTTOMLEY
Chief Executive Officer
dunnhumby
5:40 pm - 6:00 pm
Urgent Action Towards a Healthier and More Sustainable Food System
Show description

Join Anna Taylor, Executive Director of The Food Foundation, for a critical overview of interconnected challenges across the UK food system. Anna will highlight the importance of a supportive policy framework in enabling businesses to provide an environment which makes healthier and more sustainable food choices more accessible and available.

Room: Plenary Hall – Bishopsgate Forum (Level 3)

Isabelle KUMAR
Presenter and Journalist - Moderator
Anna TAYLOR
Executive Director
The Food Foundation
6:00 pm - 6:05 pm
Conference Closing Remarks
Show description

Room: Plenary Hall – Bishopsgate Forum (Level 3)

Isabelle KUMAR
Presenter and Journalist - Moderator
7:30 pm - 10:00 pm
Official Networking Dinner - kindly hosted by Bain & Company
Show description

Location: Blue Orchid London – The Skyline (100 Minories, City of London, London EC3N 1JY, United Kingdom)

No transfers – a 15-minute walk from 22 Bishopsgate.

Timings & sessions may be subject to change.